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Waitrose online: how to book a food delivery or click-and-collect slot today

Waitrose has expanded its food delivery service after initially prioritising all delivery slots for the elderly and vulnerable. The retailer has added an extra 10,000 online delivery slots to help cope with the unprecedented demand and has expanded its rapid delivery service, which lets customers order their groceries and receive them in two hours or less. 

We've been checking for delivery slots on Waitrose's website each day and are starting to see more free slots become available. Click & collect definitely seems to be the better option, however, if you want to order your grocery delivery from Waitrose, customers are advised to check back daily as more slots are added. You should only book one slot per week, too, to ensure others can find a delivery slot.

Waitrose opening hours 

The first opening hour of Waitrose supermarkets is dedicated to elderly and vulnerable shoppers. Opening hours remain the same 8am to 8pm, but some shops may also close earlier than normal to keep shelves stocked. This will vary in different parts of the country, store to store, however.

Waitrose is also setting aside a proportion of hard-to-find and essential products exclusively for NHS staff. NHS staff will also be given priority access to shops and checkouts, to ensure they can complete their shop as quickly and efficiently as possible. 

Waitrose has launched a Volunteer’s Shopping Card for self-isolating customers who can’t get to the shops themselves. It’s a simple, safe and contact-free way to get your groceries delivered by a friend or family member, and can be purchased online. Once you’ve added some funds of up to £10 to £500, you can email your e-gift card to your designated shopper which they can then use in store. 

Volunteers can also pick up your click & collect order on your behalf if you’re self-isolating. All they need is the order confirmation number and their own form of ID (a debit or credit card, driving licence or utility bill).

How to get a Waitrose delivery slot

You might be sick of hearing it, but checking back daily is the best way to find a Waitrose delivery slot. The website shows when slots are available, and it’s easy to switch between different addresses if you’re looking for family and friends. It’s also worth checking if any click & collect slots are available if you can’t find a delivery slot. 

The supermarket has expanded its online collection service to a further 110 shops across the UK, too. Waitrose's ‘rapid’ service is also now available in 20 additional shops across London, and should help 2.5 million households get food and essentials more easily.


How does Waitrose click & collect work?

If you’d prefer to use click & collect, simply select your groceries with Waitrose online and select click & collect before you checkout. Availability is generally good but will vary depending on your area, so we can only advise that you keep checking for new slots when you can.

 More food delivery services: quick links 

Grocery delivery

Recipe box and meal delivery

Pizza delivery

Takeaway delivery

Alcohol delivery



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